Who We Are and What We Do
Having spent many decades in high-end audio, as an enthusiast, reviewer, editor, and frequent show attendee, I have had the opportunity to experience many hundreds of different systems, representing myriad approaches to musical reproduction. Based on these experiences, Distinctive Stereo is founded on the following principles:
- First and foremost, our goal is to offer products that represent the highest quality at their respective price points.
- It is well known that certain colorations and distortions are pleasing to the ear and brain, and we are aware that many audiophiles have become so used to such distortions that they feel something is missing when they aren’t present. Despite this, it is our firm belief that the role of an audio system is to accurately reproduce what is on the storage medium. While perfect reproduction is not currently possible, the products we represent are those come as close as possible, given practical constraints of price and size. We will not represent any products that intentionally color the music.
- Although the effect music has on us is magical, audio gear is not magical, nor is it mysterious. Accordingly, the equipment we represent is based on solid engineering principles, not mumbo-jumbo, nor snake-oil hype.
- The term “synergy” arises frequently in high-end audio, and is often spoken of as being something mysterious and unpredictable. While component matching is most certainly important, we believe that it should be based on physics, plain and simple.
- While all components in an audio chain must interact properly, the two most important interfaces are amp-to-speaker, and speaker-to-room. We will make every effort to build systems based on this principle, as failure to do so is one of the most common causes of poor-sounding audio systems.
Where We’re Located
Our listening room is in a private home in a quiet suburb in the northeast corner of New Jersey. We are minutes away from Rockland County; for those in NYC, Westchester or Connecticut, we are 30 minutes from both the George Washington and Tappan Zee Bridges. Visits are by appointment only, so please contact us to arrange an audition.
A Visit to Distinctive Stereo
When Marshal Nack, a senior writer for the audiophile magazine Positive Feedback, visited my showrom I was able to demonstrate some of my leading products and also explain my philosophy regarding music and what an audio system should do. This appeared in an article in the magazine which you can read by following this link.
Distinctive Stereo Return Policy
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging.
All returned merchandise must have accompanying paperwork that includes your contact information and your original order number. Prior to returning merchandise, give us a call or send us an e-mail so we know when to expect it.
Distinctive Stereo, LLC
We are committed to protecting the privacy and security of the users of our site.
Personal Identification Information
We may request personal identification information from you (such as your name, street address, telephone number, credit card number, e-mail address, and/or any other identifier that permits the physical or online contacting of you) in connection with your use of, or participation in, membership registration for Loretta Audio, LLC, our contests, sweepstakes, promotions, games, surveys, forums, subscription registrations, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, visitors’ requests for free products or services, or additional information (including via e-mail to us), and in connection with other activities, services, features or resources we make available on any of our Sites. In all of these cases, we will collect personal identification information from you only if you voluntarily submit such information to us. Except as otherwise provided in this policy, we reasonably endeavor to ensure that we never intentionally disclose any personal identification information about you as an individual user to any third party without having received your permission (through opt-in or similar procedures) except as provided for herein or otherwise as permitted or required under law. Further, we may contact you based on the information you provide online whether in connection with your registration or in such places as the above described forums.
If you do provide us with personal information for any of these activities, we may use it to conduct the activity. We may also use cookie technology and Web beacons (discussed in detail below) to improve your experience of these activities, including to remember your preferences, customize the content and advertisements that you see or authenticate your access to your personal information. In addition, in the event that your personally identifiable information is requested as part of our surveys, polls or promotions, such personally identifiable information may be added to your registration information.
We have the following exceptions to these policies: We will release specific information about you or your account to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of the security of the Sites, or a physical or property threat to you or others. We may also transfer user information, including personally identifiable information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division, or other fundamental corporate change. We may provide access to your personally identifiable information to our contractors who are performing services for us in connection with our Sites or the services that you have requested.
In addition, on occasion, we may collect personal identification information from you in connection with optional contests, special offers or promotions. We will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. Your participation in the contest, special offer or promotion constitutes your consent to such disclosure and use of such information.
Further, the information you enter when making a purchase or an online donation will be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions.
Please note that if you give out personal information online – for example, on one of our public forums such as a message board, – that information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information you post in these forums and have no control over how such third parties may use your information. You disclose such information at your own risk.
You are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your registration or password.